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Terms Conditions That Actually Make Sense

Before you open an account on aec345, these terms set out what you agree to — how your wallet works, what we expect from you, and what you can expect from us.

Applies to all aec345 accountsbKash, Nagad, Rocket wallet rules includedEligibility depends on local lawSubject to change with noticeBangladesh-region terms apply

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What These Terms Cover and How They Apply

aec345 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

These terms govern every action tied to your aec345 account — from the moment you register through every deposit, wager and withdrawal request you make. When you fund your account using bKash, Nagad or Rocket, you confirm you are the verified owner of that wallet and

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that the funds are yours. We do not accept accounts operated by third parties or accounts sharing a single wallet across multiple registrations. Each person is permitted one account only. Where a duplicate account is detected, we reserve the right to suspend access and review any
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pending transactions. Withdrawals are processed back to the same wallet method used for the original deposit where technically possible. Any mismatch between your registered name and your mobile wallet name may trigger a verification step before funds are released. These terms are written for users whose
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access is permitted under their local law and eligible region — we do not confirm legality in any specific jurisdiction. If local law in your area prohibits use of a service like ours, these terms do not create any right of access. We update these terms
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when our service changes and will notify you through your registered account before material changes take effect.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

TERMS CONTACT PATHS

Reach Us About Any Terms Question

If something in these terms is unclear — a withdrawal hold, a wallet mismatch flag, or a clause you want explained before you act — our support team is here to walk you through it. Raise a terms-related query through live chat, email or the in-account help section and we will respond with a specific answer, not a copy-paste reply.

Live Chat Open the chat widget from any page while logged in. Use it to raise a terms question, a wallet verification hold or an account suspension query directly.

Email Support Send your terms query to our support address. Include your registered mobile number and the specific clause or transaction you are asking about for a faster response.

In-Account Help Log in, go to your account settings and open the Help section. You can submit a formal terms dispute or request a copy of your accepted terms from there.

HOW WE ENFORCE THIS

Account Security, Data and Your Rights Under These Terms

Your account details and wallet data are held securely. We use SSL encryption across all account pages and payment flows. We do not share your bKash, Nagad or Rocket transaction records with third parties outside of fraud-prevention and regulatory processes. You have the right to request a record of the data we hold on you — send that request through email support with your registered mobile number.

SSL Encryption

Every account login, deposit page and withdrawal request runs through SSL encryption. Your wallet PIN and account credentials are never stored on our servers in plain text.

Data Retention

We retain your account and transaction records for as long as required under our operating policies. You may request a summary of your data by contacting support via email with your account details.

Wallet Verification

If your bKash or Nagad wallet name does not match your registered account name, we will pause the withdrawal and ask for a short identity check before releasing funds.

Terms Update Rights

When we change these terms in a way that affects your account — rules around Rocket deposits, withdrawal limits or account access — we notify you before the change goes live.

Your Terms Questions, Answered Directly

These are the questions we see most often about how our terms apply — to wallet deposits, account suspensions, eligibility and data. Read through before contacting support; you may find your answer here.

Access depends on your local law and eligible region. If your local law permits use of a platform like aec345, these terms apply from the moment you open your account and make your first deposit.

No. Our terms require that the bKash, Nagad or Rocket wallet used for deposits is registered in your own name. Third-party wallet deposits may trigger a review and funds may be held until verification is complete.

We permit one account per person only. If we detect a duplicate account, both accounts may be suspended and any unsettled transactions reviewed before a resolution is offered through support.

Email our support team with your registered mobile number and a clear request for your account data. We will respond with a summary of what we hold and how it is used under these terms.

Yes. When a material change is made — such as updates to wallet rules, withdrawal conditions or account eligibility — we notify your registered account before the new terms take effect.

Raise a formal dispute through email support. Include your account details, the transaction or decision in question, and the specific clause you believe was applied incorrectly. We review every formal dispute.

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